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Contact for Help

Contacts for Immediate Assistance

Having computer problems and need help?

Customer Help Desk: 768-9626

Computer Lab Consultants

Computer Lab Supervisor

Computer Help Desk is open from 7:30 a.m. until 4:30 p.m. Monday through Friday. Faculty and staff can call extension 9626 to inquire about projects, ask questions or report problems. Your contact will be documented and if action is required a help desk ticket will be created and issued to a designated technician or support staff

If you are working in a computer lab in Folsom Hall or the Library and require assistance, seek out the on-duty lab consultant

Library consultant telephone: 768-9597
Folsom consultant telephone: 768-9627

Computer Services' Computer Lab consultants are trained to offer direct help with basic use of Windows, including disk formatting, word-processing, electronic-mail, and the Internet.

However, lab consultants are not expected to be familiar with every software program or assignment associated with university courses or faculty, nor can they provide support for software not loaded on our computers.
Listing of Computer Lab Consultants





Computer Lab Supervisor

The Computer Lab Supervisor is responsible for supervising Computer Lab Consultants. Contact the Computer Lab Supervisor if lab consultants are unable to answer your questions or solve your problems in a satisfactory manner. Contact the Computer Lab Supervisor if you are having problems with a Computer Lab Consultant.

We currently do not have a Lab Supervisor.



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Copyright © 1998 UMPI CS Contact.
Last Tableized Thursday, 12 Apr 2007